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Store Information
Hours
Store Hours
Monday Through Friday
9 am - 5 pm
Contact Information
SHENANDOAH UNIVERSITY BOOKSTORE
1460 University Drive
Winchester, VA
22601
Phone Number: 5406654523
FAX: 5406655436
email: contact@booksforsu.com
Cost of Textbooks
The bookstore staff is aware of the high cost of textbooks to students. Because we sympathize with your concerns about textbook prices we would like to give you information about the cost of textbooks to help you understand how the prices of books are determined.
Publishers take the biggest cut of textbook sales. High prices of textbooks do not mean high profits for the bookstore. Textbook cost determines bookstore price. Publishers set the bookstore cost and in most instances establish our selling price. SU Bookstore policies mirror the industry standard.
Below is a chart detailing the average break down of where your money goes when your purchase textbooks from a college bookstore.
SU Bookstore Refund Policy
Shenandoah University Bookstore Return Policy
All online purchases of textbooks must:
a) Be accompanied by a bookstore sales receipt.
b) Be returned within the first two weeks of the beginning of class, if purchased before classes begin. After classes begin, all returns must be requested within two weeks of purchase date on receipt.
c) Be in the condition in which it was sold (shrink-wrap intact).
Online purchases are not cash refunded. When purchasing with a credit card refund requests will be granted by applying a credit to the credit card account used for original purchase.
Textbooks purchased 4 weeks after classes have started or later are non-returnable.
All other items purchased other than textbooks may be returned as follows:
a) All items must be returned within two weeks of purchase date.
b) Bookstore sales receipt must be presented.
c) No cash refunds will be allowed. If purchased by credit card, the refund request may only be granted by applying a credit to the credit card account.
The bookstore will not refund shipping costs, only the original retail prices of purchases will be refunded.
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