How to Sell

A Managing Director of a prominent City investmentfor your own development.
bank in London e-mailed me the other day: "I am doing2) Join UPSA and start learning from each other.
a morning of graduate interviews for salespeople; all3) Get certified.
high quality guys but one guy mentioned that he liked4) Always be learning: read books, listen to CD's, take
Google as a stock so I quizzed him based on the DMHworkshops, read Selling Power.
blog view and he left the meeting saying he thought5) Get a coach.
the stock was a sell!"He later revealed to me the6) Do the fundamentals consistently and you will be in
competitiveness of the interview process and how littlethe top 10%.
margin for error there was: out of the sixteen7) Take action, there is a difference between
short-listed candidates, they were only allowed to pickknowing and doing."The problem today is that as
two. When I asked him what the criteria was, he told"sales" has become such a standardized industry
me; "It's really the depth of the candidates that makessegment of its own it has developed some dubious
all the difference. We had one Lebanese guy, formethodologies and training programmes rather than
example, with loads of international experience whoaddressing the fundamental aspect to the process: the
had been educated in Paris and London and who hadspectrum of the salesperson's knowledge bank and
some practical knowledge of the industry and it wastheir willingness to enlighten others with the
very impressive. Talking to him was like talking to anyknowledge-sharing process.Miller's advice is all too
of the guys who are working on the floor here. It allcommonly seen in any type of sales training: young
comes down to being well-rounded."Education &salespeople today assume that what they need is
ExperienceIn July, consultant and guru Andy Millertraining in how to sell rather than being well-read and
wrote an abstract on his blog which declared: "I don'tconvincing debaters who can hold an argument in a
mean any disrespect but the odds are if you arebroad range of spheres. Contrary to Miller's popular
under the age of 43-45 you never got the type ofopinion, the reason sales training was slashed due to
professional development you needed to be a top"downsizing" in the 1980's at most Fortune 500
producer", citing that last year his organizationcompanies is for the same reason anything is slashed
conducted a survey of 2663 sales organizationsin a corporation: because companies realized what little
where 82% of salespeople said they had no salesvalue the process contributed to the bottom line.The
process or weren't following one, and 42% weremost important kind of training a salesperson can have
missing essential skills needed to do their job.Milleris outside the arena of practice: it's in reading anything
ultimately concluded, "WOW! Imagine a professionalbut books on 'How to Sell'. Young salespeople would
football team with no play book or the essential skills tobe better off reading Wuthering Heights than they
move the ball. So what can you do?1) Take ownershipwould listening to "Selling Power" CD's.